Service Provision, Termination and Refund Policy of the Wingolf.com.vn E-Commerce Website

Delivery and receipt method (service-provision method)

No physical delivery.

Services purchased on Wingolf.com.vn are normally provided to customers (buyers) by an attachment sent by email after the customer successfully purchases a product/service on the website. Customers may check order information in “Booking History” in their personal Wingolf.com.vn account. Depending on the rules of each golf course, Wingolf.com.vn determines the time for sending notifications to customers. If no issue arises, information will be sent to the email address/contact provided immediately after successful payment; at the latest, the product/service booking information will be sent to the email address/contact before the customer's service time takes place.

Protection of customer interests if the Company ceases to provide services

If a customer has completed a golf-course booking and payment procedures but Wingolf ceases to provide services, completed orders will be refunded to the customer. Wingolf will review the list of registered users and process refunds on the same day.

Protection of customer interests if the Company ceases to provide services

Wingolf always protects customer interests in all circumstances. If Wingolf ceases to provide services, we will give notice on Wingolf.com.vn at least 15 days in advance and send emails to all customers, settle advertising contracts that cannot be performed, and complete obligations to customers before ceasing service provision.